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Hi, I'm Lanae  

Drawing from a solid history of spearheading comprehensive research efforts as the sole UX Researcher, I specialize in translating insights into actionable results, influencing product strategy, and aligning user needs with business objectives.

PROJECTS

Research Projects

Website Redesign

Research to inform a full .com redesign future state vision for Inspirato 

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Impact: 

Led the Product team to prioritize and create a roadmap and facilitated action on Design and Development. 

 

Research Methods: 

  • Research Review - Historic Data

  • Heuristic Analysis 

  • Analytics & Heat Mapping

  • Internal Interviews/Workshops

  • Unmoderated Usability Testing

  • Journey Mapping 

  • Prioritization Workshops

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iOS Discovery

Research to inform the Inspirato iOS roadmap

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Impact:

Made recommendations and facilitated prioritization of the iOS roadmap.

 

Research Methods: 

  • User Interviews

  • Workshop

  • Heuristic Analysis 

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Content Usability Test

Testing content on new designs for Inspirato's Pass Overview page 

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Impact: 

Informed Design with insights and recommendations for design concept revisions. 

 

Research Methods:

  • Unmoderated usability test (usertesting.com)

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Sales Floor App Enhancements

Research to inform design and strategy of the in-store "Sales Floor" app for associates at JD Finish Line 

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Impact: 

Influenced and recommended a new business strategy that would save money on kiosk maintenance. 

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Research Methods:

  • Interviews

  • Survey

  • Workshop

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Account Redesign

Research to inform an Account page redesign for JD Finish Line.

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Impact: 

Led the Product team to action on an Account and Rewards Page redesign, with insights, recommendations, and facilitation. 

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Research Methods: 

  • Unmoderated Usability Testing

  • Open Cardsort

  • Guerilla Interviews

  • Workshops

  • Moderated Usability Testing

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Research & Design

These projects are from when I was doing some design freelance work in the beginning of my UX career. I'm focusing primarily on Research now.

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Learning Platform

Research & Design of a new learning platform for children called

Shining Sprouts

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Engagement Platform

Research & Design to increase engagement and decrease turnover with a new management platform 

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